FAQS

  • Yes. We have the ability to source and incorporate organic ingredients into our formulations with the rare exception of certain plants that are very difficult to find in organic crops

  • Yes. Greek Alchemist products do not contain animal by products.

  • Yes. Greek Alchemist products are not tested on animals.

  • Some of our oils are nut-based but all of our products are vegan, gluten and soy free. See each product page for more details.

  • Yes. All Greek Alchemist ingredients are sourced sustainably. Please refer to our sustainability page for more information.

  • The country of origin of our raw ingredients varies depending on the type of plant. We are committed to sourcing most of our ingredients in Europe, close to home (Hemp comes from France, Hazelnut from Italy, our clays from Spain) but sometimes we can only source ingredients in the country where the plant is native (Ghassoul is only available in Morocco, Matcha in Japan). All Greek Alchemist products are then manufactured and packaged in UK & Greece

  • If you are not going to use the soap right away, it is a good idea to place it in a shady and dry place, away from moisture or direct sunlight.. We recommend using a draining soap dish to make the most of your bar of soap.

  • We offer a wide selection of products that do wonders for sensitive skin. But just to be safe, we recommend that you test your products on a small area such as the inner arm. If there’s no reaction during the following 24 hours, you’re good to go! If you have any questions or would like personalized recommendations, feel free to contact us

  • Most of our soap formulas can be used for face and body. Please find details in each product description.

  • All orders are trackable. After placing an order, you will receive a confirmation email with a tracking number. This way you will be able to know where your order is and when will it arrive.

  • Please note that due to the personal nature of our products, we are unable to accept returns on orders. Should you have any questions, please email us

  • Greece: €5 or Free Shipping for purchases above €50

    Europe: €8 or Free Shipping for purchases above €80

    U.K.: €8 or Free Shipping for purchases above €80

    U.S. & Canada: €18 or Free Shipping for purchases above €150

    Rest of the world: €22 or Free Shipping for purchases above €200

  • Please allow 48-78 hours for processing your order. Express shipping takes 1-3 days, Standard shipping takes 3-6 days and Local Post may take from 15-20 days. We ship worldwide.

  • Please visit the relevant section for wholesale or drop us a line and we’ll get back to you!